Senior Account & Billings Analyst – Tempe, AZ

Senior Account & Billings Analyst – Tempe, AZ

With general direction from client services and finance leadership, this role is responsible for billings, A/R and c collections functions. Processes, researches and resolves complex and escalated billing issues to ensure timely and accurate reporting of financial information. This role also facilitates the preparation of vendor statements that tie to client billings. Provides accounting business expertise to accounting and clerical level staff.

Responsibilities include all or most of the following:

  • Responsible for company’s billing cycles, and generation of complete, timely and accurate client invoices. Participates in collections activities of past due receivables and ensures end-to-end billings and A/R operate efficiently.
  • Develops processes, systems and controls to ensure that vendor payments tie to client billings. Performs contractual reviews to identify, analyze and mitigate billing risks. Continuously evaluates billing systems and procedures, recommends improvements to management, and implements as directed.
  • Creates and develops reports to address business needs; analyzes information to identify trends or issues and recommends process improvements as appropriate. Implements changes as approved.
  • Is the central point of contact on all billing related matters for clients, vendors, and various internal departments including but not limited to Accounting, Customer Relations, Vendor Services and Operations.

Marginal or Additional Functions:

  • May manage complex billing and/or finance projects that require broad conceptual judgment, initiative and the ability to deal with complex billing issues.
  • Makes recommendations to senior management for developing billing processes designed to increase efficiency.
  • Participates in on-going staff meetings, training activities and continuing education to maintain relevant understanding and knowledge of business operations, related procedures and processes.
  • Maintains a level of currency in accounting and compliance related issues.
  • Performs other duties as assigned or apparent.

Required knowledge, skills and abilities to perform the role include the following:


Education, Work Experience or Related Experience:

  • Bachelor’s degree in Business Administration, Accounting, or a related field is preferred
  • Experience in an accounting environment with progressive billing, collections, accounts receivables, and accounting practices.
  • Experience in the healthcare or medical fields in which incumbents have gained an understanding of durable
    medical equipment is strongly preferred
  • Experience in which the incumbent implemented billing and/or collections best practices is preferred
  • Experience coaching and managing employees workflow is preferred

Specialized Knowledge, Skills & Abilities:

  • The ability to prioritize, multi-task, work under pressure and with tight deadlines, and work independently toward objectives
  • The ability to maintain the confidentiality of sensitive information
  • Ability to define problems, collect data, establish facts, and draw valid conclusions
  • Strong communication, presentation and interpersonal skills is required
  • Working knowledge of Federal and State laws regarding collections
  • Ability to apply concepts such as fractions, percentages, ratios, weighted averages, and proportions to practical situations.

Equipment & Software:

  • Advanced PC Skills are needed including excellent knowledge of Excel and other Microsoft Office products
  • Advanced Excel skills, including pivot tables and spreadsheet modeling

Physical Requirements and Demands:

  • This position entails a high level of work performed at a computer terminal throughout the day as well as moderate use of a telephone or headset equipment
  • Regular eye-hand coordination and manual dexterity is required to operate office equipment

NOTE: To apply for this position, please send your resume and/or relevant work experience to careers@stateserv.com and reference job number: Y14-085