Account & Billing Analyst

Account & Billing Analyst – Tempe, AZ

With general direction from corporate services and finance leadership, this role is responsible for processing, researching and resolving complex billing issues to ensure timely and accurate financial information. This includes confirming and preparing clients invoices, performing collections, verifying payments to vendors and reporting as appropriate.

Responsibilities include the following:

  • Generates invoices and tracks and participates in collections activities of past due receivables to ensure areas of A/R operate efficiently, meeting both the client’s and SSM service expectations.
  • Compares DME payments to hospice billing and performs contractual reviews to identify, analyze and mitigate billing risks. Continuously evaluates billing systems and procedures, recommends improvements to management, and implements as directed.
  • Creates and develops reports to address management needs; analyzes information to identify trends or issues and recommends process improvements as appropriate. Implement changes as approved.
  • Acts as a central point of contact on all billing related matters for various internal departments including but not
    limited to Corporate Services, Accounting, Network Services, Operations, and Partner Management.
  • May manage complex billing and/or finance projects that require broad conceptual judgment, initiative and the ability to deal with complex billing issues.
  • Makes recommendations to senior management for developing billing processes designed to increase efficiency.
  • Participates in on-going staff meetings, training activities and continuing education to maintain relevant understanding and knowledge of business operations, related procedures and processes.
  • Maintains a level of currency in accounting and compliance related issues.
  • Performs other duties as assigned or apparent.

Required knowledge, skills and abilities to perform the role include the following:

Education, Work Experience or Related Experience:

  • Bachelor’s degree in Business Administration, Accounting, or a related field is preferred
  • Experience in an accounting environment in which the incumbent has gained a proficiency in billing, collections, accounts receivables cycles, and accounting practices is preferred
  • Experience in the healthcare or medical fields in which incumbents have gained an understanding of durable
    medical equipment is strongly preferred
  • Experience in which the incumbent implemented billing and/or collections best practices is preferred

Specialized Knowledge, Skills & Abilities:

  • The ability to work independently and successfully manage multiple changing priorities in a fast paced environment
  • The ability to maintain the confidentiality of sensitive information
  • Ability to define problems, collect data, establish facts, and draw valid conclusions
  • Good communication, presentation and interpersonal skills are required
  • Working knowledge of Federal and State laws regarding collections
  • Ability to apply concepts such as fractions, percentages, ratios, weighted averages, and proportions to practical situations.

Equipment & Software:

  • Advanced PC Skills are needed including excellent knowledge of Excel and other Microsoft Office products

Physical Requirements and Demands:

  • This position entails a high level of work performed at a computer terminal throughout the day as well as moderate use of a telephone or headset equipment
  • Regular eye-hand coordination and manual dexterity is required to operate office equipment

NOTE: To apply for this position, please send your resume and/or relevant work experience to